1. We invest in our people.
2. We do not presume a person’s capabilities.
3. We make accommodation of specific needs of our employees for long-term success.
4. We look at multiple dimensions when growing our business:
   • What risks are involved and can we maintain our ethical standards?
   • Is the project sustainable and economically viable?
   • Will the new project open opportunities to the underserved?
   • Will the new project open better/more opportunities to our current workers?
   • Does the new project address the expressed needs of the community?
   • Can we train and equip our workers to excel at the tasks required in the new project?
5. We strive to address the needs of those who are not served or underserved elsewhere.
6. We do not give up on workers who are motivated to succeed.

1. We will treat people with disabilities with respect and put their aspirations and dignity first in the design and day-to-day operation of our organization.
2. We will obey the law and regulations of the jurisdictions and authorities under which we operate, including Worker’s Compensation, OSHA and the Department of Labor.
3. We affirm that we are duly organized, validly existing, and in good standing under the laws of the jurisdictions, and have all the power and government authorizations necessary to own and operate our assets and carry on our business.
4. We will assure that our employees and our governing body avoid conflicts of interest.
5. We will maintain a governance structure that promotes public confidence.
6. We affirm that neither our organization, nor officers or directors are presently prohibited from participation in transactions by any federal agency, or have been indicted or convicted of or had a civil judgment of commission or fraud, or other criminal offense in regard to performing a public contract.
7. We will qualify people with severe disabilities accurately and in good faith within AbilityOne Program regulations.
8. We affirm current compliance and agree to continued compliance with all laws and regulations applicable to federal government contractors, as well as all laws and regulations pertaining to participation in the AbilityOne Program.
9. We will file accurate and timely reports, including Committee for Purchase Annual Report 404 and IRS Form 990.
10. We will maintain a formal process for Whistle-Blower Protection to deal with complaints and prevent retaliation. We will investigate complaints of all we employ and correct any problems or explain why corrections are not necessary.
11. We will maintain a written mandatory document retention and periodic destruction policy, which includes guidelines for electronic files and voicemail. If an official investigation is underway or even suspected, we will stop any document purging in order to avoid criminal obstruction.
12. We will satisfy the business commitments and obligations we assume either by contract, agreement, or regulations and in our actions remain good to our word.

Click HERE to download PHCNW's policies and procedures.